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Claims Management/Risk Control Staff

At SDRMA, our Claims and Risk Control Departments are committed to delivering exceptional service and support to our members, ensuring a seamless experience during challenging times. With a focus on expertise and member care, we provide tailored claims management and risk control solutions to protect special districts and their employees.

For any assistance or inquiries, please contact us at 800.537.7790 or kindly complete the form on our Contact Us page.

  • Debbie Yokota, ARM, CPCU, Chief Risk Officer
Risk Control 

Our Risk Control team is dedicated to assisting members with their loss reduction efforts. We help members identify potential hazards and exposures with the goal of preventing incidents before they happen. Our team works with members to implement effective safety measures and provides valuable resources to help create a safer workplace. By focusing on proactive risk management, we help reduce losses and promote a culture of safety across special districts.

  • Enriqueta Castro, CSP, Risk Control Manager

  • Eric Lucero, Senior Risk Control Specialist
Liability Claims 

The Liability Claims team assists members in managing their covered losses or claims, which may involve damage to structures/equipment; liability claims against members; employment practice claims; and auto accidents.  This involves working closely with members to investigate and assess damage, potential liability, and to develop strategies for resolutions that may include retaining and directing defense counsel to protect member interests.  We aim to proactively assess member exposure for prompt resolution of claims/potential liability exposure. 

  • Roberto Lozano, Liability Claims Manager

  • Keith Ikami, Liability Claims Examiner I
Workers' Compensation Claims 

Supporting injured employees is our top priority. Our Workers' Compensation Claims team works diligently to ensure timely and fair resolution, helping employees receive the care they need to recover and return to work. We collaborate with members to manage claims effectively, minimize disruptions, and maintain a healthy workforce.

  • Danny Peña, Workers' Compensation Claims Manager

  • Tamara Bakkie, Senior Workers' Compensation Specialist
  • Martha Warren, Senior Workers' Compensation Specialist
  • John Peshkoff, Senior Workers' Compensation Specialist
  • Marietta Harrison, Future Medical Claims Specialist
  • Cher Darling, Workers' Compensation Claims Examiner I